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Can’t employees just do what they were hired to do?
How to “put people first”
- Focus on the ‘why’ – We all want to feel inspired and motivated, even if the job is routine. Team members need to understand the purpose of their work, e.g., how it makes a difference to the team, to the business, to customers or to the world. Be sure to regularly discuss the contribution the team member makes and draw the connection to its impact.
- Create connection – Team members want to feel connected, whether it be to their boss or other team members. It is important for leaders to really get to know their team member’s values, strengths/weaknesses, passions/hobbies, etc. and to provide an environment when their authentic selves can shine. A leader’s role needs to transition to that of “coach” rather than “boss”.
- Create skin in the game – How often have you wished that your employees thought more like owners? Well, they can’t do that if they don’t have a complete picture. Communicate strategy, goals, financials, actuals, etc., repeatedly so that team members can understand what leadership is trying to do. You may be surprised at the suggestions they may then make to improve process to help reach those goals.
Learn the most effective questions to engage employees and equip yourself with feedback that helps you make informed and productive workplace decisions.
But sticks to his old ways.
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