Let’s be candid.
Engagement is a fancy word for a broad range of performance concerns
Doing the minimum work required, but not anything extra.
Feeling ragged and exhausted from heavy workloads.
Sub-optimal performance due to a mismatch of skills with the role.
Complaints about a lack of opportunity to grow.
Overburdened from the 24/7 nature of serving clients.
A desire for more control over one's work, life, and schedule.
A lack of appreciation and recognition that leads to negativity.
Feelings of isolation and loneliness.
An inability to answer, "How is my work making a difference?"
You work hard to recruit and develop your top talent
How do you keep them engaged?
The challenge with engagement is that it means different things to different people. It’s complex and multi-faceted, and it can be difficult to find a model that is inclusive of all the issues.
Joychiever’s Hierarchy of Engagement
Why Does Engagement Matter?
A focus on engagement produces compelling outcomes.
Higher profitability than less engaged businesses
Higher productivity than merely "satisfied" workers
Reduction in attrition